Return & Refund Policy

My Journey Back to Basics is unable to accept returns or exchanges on food products because they are perishable items.  Our products are packaged within 2 weeks of your order from our residential kitchen. For this reason, and our high standards in food safety, returns can’t be placed back into inventory.

All of our spices, herbs, blends, and ingredients are of the highest quality and we stand by our products.  However, If you have an issue with a product please contact us within 20 days of your order so we can resolve it mutually.

If you received the wrong product or a shipment was damaged, please contact us within 48 hours of delivery and we will provide a replacement. We will request images of the damaged product.

(508)444-2929
myb2bjourney@myjourneybacktobasics.com

Thank you for shopping at My Journey Back to Basics, we value your business.